If you are using Windows Live Mail, you may encounter the following error message:
“You are currently working offline. Would you like to go online now?” Even though you keep clicking Yes, the pop-up will keep coming up.
So how to solve this? The solution is simple.
1) Open Internet Explorer browser.
2) From the menu bar, click File. (If menu is not shown, press “Alt” button on your keyboard)
3) Uncheck “Work offline” by clicking on it.
4) From Windows Live Mail, click Send/Receive button. If you are being asked to go online, click Yes.
Problem solved.
Additional information on showing menu bar – http://kennykee.com/304/internet-explorer-10-show-menu-bar/
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Please like or comment below if this helps you 🙂
This actually worked! Thank you very much.
Very simple h yrrrr
very informative and simple process.. keepit up..
Thanks also for this, it pointed me in the right direction – in our case, we don’t use internet explorer as the default browser but it looks like a new version was installed by windows update and it was in an offline state because it had not been started. Just opening the Internet Explorer fixed the problem.
Thanks very much, that’s been annoying us for days!
THANK YOU FOR YOUR CONCISE ANSWER TO THIS MADDENING PROBLEM !!!
Does this work for google mail?
Does my computer need to be plugged in to telephone line?
If you are using Windows Live Mail as your email client for Gmail, then it work for it as well. You just need to uncheck “Work Offline” in Internet Explorer browser and it will fix the issue.
I wish all the proposed fixes I get online were this simple and effective. Many thanks.
Perfect, congratulations!
Great solution. Thank you, it works.
That works fine for users of IE briwser. In my case, I have Windows 7 and use Google chrome as my browser. Where do I find the Offline menu item please?
Thanks for your help.
I use chrome and Windows 7 too. But this can be solve in IE browser only. Here’s the method to open IE:
1) Press Windows start button.
2) From the “Search programs and files” search box, type iexplore. The first result should be Internet Explorer.
3) Open iexplore.exe.
4) Follow the steps above.
Thanks a Ton . Problem resolved in no time .
Thank you so much. Problem solved.
Cheri
This is so frustrating! My Internet Explorer looks different from the “old” picture in your directions. There is no “file” and when I click on the “tool” button (the little cog button), there is no “work offline” to click. Help!
Try this – Internet Explorer Show Menu Bar
Excellent tips, thank you very much. :o)
Hi, sorry to say this but it doesn’t work. Win mail is still off line. Any other suggestions?
running a Google Search for anything creates the alert that windows is offline and is going online so you don’t even need to uncheck stuff.
This is a permanent solution
Wow! So simple. Been annoying me for days. All fixed and happy.
Thanks, love you. At 68 yrs old, it isn’t easy to understand the computer talk but your instructions did it. I did have to go to this link: (http://kennykee.com/304/internet-explorer-10-show-menu-bar/) and then I did have to click the “Work Offline” two time. Thanks again.
Thanks, Problem is solved.
I don’t believe it! I’ve tried everything but this worked! Thank you, thank you, thank you, will you marry me?
Oh big thanks, now I solved.
Yey! It works again!! 😀
Thanks so much! I never use IE, and it’s pretty sad that they didn’t design Live Mail “smart” enough to go online by itself without IE’s permission.
Thank you! This was useful and worked the first time after much wasted time of trying to figure it out myself!
Brilliant! This was not the first time I’ve ‘gone off line’ but this was by far the easiest and simplest solution. Only about fifteen hours ‘off line’ instead of five days on the last occasion!!
Thank you for this. The Microsoft site implied that the File menu to use was part of Windows Live Mail. They never even mentioned Internet Explorer.
This works a treat, but the question is… why won’t Windows Live allow you to get back online without having to fire up Explorer? This is clearly a common bug – Windows Live not going back online is a pretty fundamental flaw!
Thank you. Pressed it accidentally and this was the first google search result.
Stupid problem quickly and easily solved.
thank you for this solution – worked perfectly!
Fine. The popup is gone, but email is not coming in. I use Firefox, Google and Windows Live Mail
The popup is back again.
Absolutely amazing. Just spent a very frustrating couple of days trying to fix the problem of not being able to send or receive email, even my ISP gave me a ridiculous answer to the problem. Can’t count how many times I checked the POP’s and SMTP’s and all related stuff. Just what had changed IE, that I don’t use anyway, I just can’t imagine. I assume WLM uses settings in IE. Many thanks for posting the problem solver, I can relax now, brilliant.
Muy bien dada la solucion de este estupido problema que siempre vuelve gracias a un programador de microsoft,los programas son buenos y no faltos de fallas.